Everything runners and organizers ask us most, grouped by topic.
No. Most events let you register with just your name, email and payment, no account required.
Organizers create and manage their own event listings on Find Your Finish. We don't personally inspect or certify every race the way a running federation might, so for an event or organizer you don't already know, it's worth checking their track record, social presence and past editions before registering, the same way you would on any listings platform.
Bib numbers are usually assigned by the organizer closer to race day, not at the time you register. Check your registration confirmation page for updates.
That depends on the individual organizer's own policy, shown on the event page. Find Your Finish doesn't offer a built-in runner-to-runner transfer feature today, so this is entirely between you and the organizer.
The event itself is organized and run by its organizer, not by Find Your Finish, so cancellation and postponement decisions are theirs to make and communicate. Cancellation and refund terms are set per event and shown on the event page. If an event is cancelled outright, contact the organizer directly following the terms shown there, or see our cancellation and refunds policy for how the process generally works.
Yes. The registration form lets you add multiple runners, even across different categories, and pay for all of them in a single checkout.
Create an organizer account and set up categories, pricing, discount codes and a registration form in one dashboard. Our guide on organising a marathon in India walks through the full process.
Your confirmed registrations accumulate as a pending balance on your dashboard’s Payouts page, after Find Your Finish’s own commission is deducted. Find Your Finish transfers that balance to your bank account or UPI ID once it’s processed on our end.
One itemized deduction from each payout: a 2% platform commission, a 2% payment gateway fee (the processing cost, passed through), and 18% GST on both, 4.72% in total. Runners pay the listed price with nothing added at checkout. Registrations made before 13 October 2026 keep their earlier terms (a 1.5% commission plus GST, with a 2% fee paid by the runner at checkout). Your dashboard's Payouts page shows the exact breakdown, event by event.
Yes. The Bib Design tool on your event's dashboard lets you pick a layout, set a color per category, upload sponsor logos, and download a print-ready bib for each distance.
For a general discount, set up a discount code for the category. For a one-off arrangement with a specific runner, you can add them manually from your event's Registrations tab with whatever amount you actually agreed on.
No. For registrations made from 13 October 2026 you pay exactly the price listed for your category, with no booking or platform fee added on top. The organizer pays Find Your Finish a commission and the payment gateway cost out of their own share. Registrations made before that date included a 2% platform fee, shown as its own line on their receipt.
No. GST doesn't apply to your registration fee at checkout, you simply pay the listed price. GST applies on Find Your Finish's side, to the fees we charge organizers, similar to how a service provider invoices GST to a business customer.
Yes. All payments are processed through Razorpay's secure checkout. Find Your Finish never stores your card, UPI or bank details directly.
Yes. Your checkout page, confirmation email and downloadable ticket all show the registration fee and the total. Registrations made before 13 October 2026 also show their separate platform fee line.
Refund and cancellation terms are set by each event’s organizer and shown on the event page. See our cancellation and refunds policy for how the process generally works.
Check your spam folder first. You can also open your registration link directly (from your browser history, or the redirect after payment) to see its current status without needing the email at all. If it still shows as pending or you’re not sure what happened, contact us or the organizer.
Contact the event's organizer directly, since they manage the attendee list for their own event. Minor corrections are usually possible before bib numbers are assigned.
Events are listed across India as organizers add them. Browse all upcoming events to see current cities and races.